Kelly has several people that constantly call him with computer problems. I'm not talking about, "my hard drive crashed and I'm trying to pull data off of my computer before I throw it out" (he gets those too). I'm talking, "I can't print this word document" or "that button at the top on Internet explorer is gone, how do I get it back?"
I have had too many situations, too many jobs where they plop me down in front of a stack of papers or a computer and say, "figure it out" and I do. I have had to look the answer up on the Internet, ask a friend when I get home, or play around until I find an answer or solution. I have a real lack of respect for people who can't problem solve or troubleshoot on their own.
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